Frequently Asked Questions

Spot-replacing a tiled floor while leaving existing walls almost always creates weak points where new and old waterproofing meet. Tiny gaps behind tile don’t show right away—but they can leak later. We recommend a full shower tear-out and rebuild so the pan, walls, and waterproofing act as a single, warrantied system. It’s the “do it once, do it right” approach that saves you from paying twice.

Yes—when it’s built correctly. We use modern waterproofing systems (e.g., Schluter®-KERDI), premium setting materials, high-performance grouts, and 100% pure silicone in movement joints. The result: a shower that resists moisture intrusion and reduces routine upkeep.

Almost never. Tempered glass is fabricated to the exact opening and can’t be trimmed after tempering. Even tiny changes to curb height, tile thickness, or angles throw the fit off. We plan new, correctly-sized glass for proper sealing and safety.

Yes—solid wall systems (e.g., Bath Concepts) use large panels with minimal seams, so cleaning is easier than standard tile. Prefer tile’s look? We can reduce grout by increasing tile size, use premium grouts, or pair tile walls with a solid-surface base to cut maintenance.

Examples we’ve solved: moisture damage, failing cast-iron drains, subfloor rot, out-of-code wiring, and poorly done prior waterproofing. We document findings, explain options, and price corrections before moving forward—no surprises.

No. Cover-overs can trap unseen problems (mold, leaks, damaged studs). We remove down to a sound substrate and rebuild with tested systems so the new bathroom performs for the long haul.

We warranty our workmanship and support manufacturer warranties on the products we install. If something’s not right, you call us—we coordinate the solution and the service visit.

Yes—stand-alone vanity updates are available in many areas. We’ll help with material choices, sizing, and hardware so everything fits and looks intentional.

We often accommodate time-sensitive projects for move-ins or mobility needs. Timeline depends on scope and material availability—call us and we’ll map the fastest, sensible path.

We build thresholds from zero-entry to ~5″ depending on system and site conditions. Options include ramped or roll-in designs with slip-resistant flooring for safer entry.

Select commercial work: restaurants, offices, hospitality, and senior living. Our focus is detail-driven tile and turn-key wet-area work where reliability matters.

We’re a remodeling company, not a repair service. For lasting results, we recommend addressing root-cause issues with a proper rebuild.

Delays usually trace to poor planning or unknowns discovered late. We front-load design, selections, and logistics to keep your build on a predictable schedule—and communicate milestones as we go.

We strongly prefer to supply project materials. That ensures correct specs, quantities, lead times, and warranty support—fewer hiccups, better outcomes.

Begin with a quick call to discuss goals, timing, and budget. From there we schedule an on-site consult, finalize scope and allowances, and move into selections. Once selections are set, you get a fixed price and build timeline. See our full process.

Yes—financing is available through our lending partners. We’ll walk you through a simple online application. Contact us for details.