1. Introduction

EZ Bath (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, or otherwise interact with our services.

By using our website or submitting your information through any of our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — first name, last name, email address, phone number (mobile/cell)
• Address information — street address, city, state, and ZIP code
• Project details — information you provide about your remodeling needs or interests
• Device and usage data — IP address, browser type, pages visited, and referring URL (collected automatically through cookies and similar technologies)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide estimates, design previews, and project information
• Communicate with you by phone, email, or text message regarding your project or our services
• Send promotional offers, appointment reminders, and service updates
• Improve our website, services, and customer experience
• Comply with legal obligations

4. Text Messaging & Communication Consent

By submitting a form on our website, you expressly consent to receive calls, text messages (SMS/MMS), and emails from EZ Bath at the phone number and email address you provide. These communications may be sent using an automatic telephone dialing system or prerecorded voice and may include, but are not limited to, appointment confirmations, project updates, promotional offers, and follow-up inquiries.

Key details:

• Consent is not a condition of purchasing any goods or services.
• Message frequency varies based on your interactions and project status.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out of text messages at any time by replying STOP to any message you receive from us.
• For help, reply HELP or contact us at (281) 968‑3000.

Opting out of text messages will not affect communications sent by other means (phone, email) unless you separately request to be removed from those channels.

5. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties, strictly to support the purposes described above:

• CRM and lead-management platforms — to store and organize your inquiry so our team can follow up effectively
• Service providers — such as email delivery, analytics, and scheduling tools that operate on our behalf
• Financing partners — if you choose to apply for financing, your information may be shared with the applicable lender (e.g., Wells Fargo Bank, N.A.) subject to their own privacy policies
• Legal and regulatory authorities — when required by law, subpoena, or to protect our rights

6. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to enhance your browsing experience, analyze site traffic, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will process your request in accordance with applicable law.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of text messages by replying STOP

To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable requests within the time frame required by applicable law.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: